FAQs

 Is it safe to order gold products online?

YES! It is absolutely safe to order any of your products online. Magic World Jewellery partners with the most reliable logistics companies which makes sure that that your valuable products are delivered efficiently, accurately and within a reasonable time frame already disclosed to our customers when they order our products. Your products will reach you safe and sound and you should rest assured order any product online.

Are there any discounts available?

YES! Magic World Jewellery provides its customers with a variety of discount offers time over time. The best way to know more about our discount offers is to check our already available discounts on our website and our social media platforms will advertise the limited time discount offers every now and then.

How to exploit a discount?

Discounts can be exploited using a specific code that the customers will be provided with. When a customer makes a purchase, they will have the option to enter discount codes if any before the final checkout. Our order processing system will automatically deduct the amount of discount that was associated with the particular discount code.

What are your shipping rates?

The shipping rates for our products are dependent upon the delivery service that the customer chooses. The shipping option will be shown to customers when they make the purchase. In general, a 2-day shipping service costs less than an overnight shipping service. Customers are free to choose the kind of service they want and will be charged accordingly.

How do I know that my order has been placed successfully?

A successful order placement will be visible on our website when customers make their orders. Moreover, our order processing system will automatically send a confirmation email that the email address that the customers enter while making their purchase.

Can we track our orders?

Absolutely! All our customers are enabled to track their orders any time, everywhere in the world. We send a tracking ID in the order confirmation email which the customers can use to track their order. The details of where to enter the code and how to track the order are also provided in the confirmation email sent to the customers.

I entered the wrong order details, what should I do?

In cases where customers mistakenly enter a wrong order detail, they are advised to immediately contact our support staff to get their order details changed before the product is delivered to them. To be on the safe side, it is suggested to use the phone contact option to have the quickest response from our support staff.

I entered the wrong shipping address, what should I do?

In cases where customers mistakenly enter a wrong shipping detail, they are advised to immediately contact our support staff to get their order details changed before the product is delivered to them. To be on the safe side, it is suggested to use the phone contact option to have the quickest response from our support staff.

Do you ship to countries outside of the USA?

We sure do. Our products are loved and demanded by parents all over the world. We deliver our products all over the globe. You can select your country and enter a proper ad complete address and then rest assured that your order will be delivered to you within the time frame disclosed to you.